The Vethaven, Inc., operating as Petsmart Veterinary Services ("Vethaven," "we," "us," "our"), values the privacy of our clients and is dedicated to safeguarding your personal data. This Privacy Policy outlines how we collect, utilize, and share personal information through our websites, products, mobile applications, or any other platforms displaying this Privacy Policy, as well as from your in-person interactions at our pet resorts, veterinary hospitals, or clinics, and during the employment application process.

For inquiries, concerns, or to exercise your privacy rights, please contact us via:

Email: info@thevethaven.com

Mail: The Vethaven, Inc., Attention: Privacy, 9112 W. Verde Grove View #201, Scottsdale, Arizona 85255

Phone: (602)-836-3187

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Information Collection and Usage

Personal information refers to data that can identify you directly or indirectly. This encompasses identifiers like your name, ID number, location data, and other unique aspects of your physical, genetic, economic, cultural, or social identity. Below, we detail the categories of personal information we collect, the purposes for which we use this information, and our practices regarding the sale or sharing of personal information.

Identifiers

• Examples: Full name, email, postal addresses, Internet Protocol address.
• Uses: To provide requested services, manage registrations and promotions, communicate, personalize content, and deliver advertising.
• Disclosure: May be sold or shared with third parties for advertising purposes.

Customer Records

• Examples: Purchase history, billing and shipping details.
• Uses: To enhance service delivery, personalize interactions through SMS and e-mail, and for marketing.
• Disclosure: Not sold, but may be shared with third parties for promotional purposes.

Internet or Other Electronic Network Activity

• Examples: Device identifiers, operating systems, browser information.
• Uses: For personalized content delivery, advertising, and site maintenance.
• Disclosure: Not sold, but may be shared with third parties for promotional purposes.

Inferences from Personal Information

• Examples: Demographics like age or gender.
• Uses: To improve service offerings and target advertising effectively.
• Disclosure: Not sold, but may be shared with third parties for promotional purposes.

Sensitive Information

• Examples: Precise geolocation.
• Uses: For targeted advertising.
• Disclosure: Not sold or shared. May be disclosed to service providers or third parties for specific purposes.

Your Rights

‍You have rights to access, correct, delete, or limit the use of your personal information, including the right to opt-out of the sale of personal information. We also provide means for you to appeal any decisions regarding your data privacy requests.

Cookies and Analytics

‍We utilize tools like Google Analytics to improve our site based on user interaction. You can manage your preferences regarding cookies through your browser settings.

Data Retention

‍We retain personal information as long as necessary for our operational, legal, and business needs. Specific retention periods vary depending on the type of information and our contractual and legal obligations.

International Data Transfers

‍Our services are targeted to users in the United States. Information entered on our site may be transferred to the United States, and by using our services, you consent to this transfer and processing.

Updates to This Policy

‍We may revise this Privacy Policy to reflect changes in our practices. Any updates will be posted on this page, along with the last updated date.

Children's Privacy

‍Our services are not designed for children under 16 years of age. We do not knowingly collect personal information from children under 16.

Applying for a Job

‍When applying for a job with us, your personal information is used for employment-related purposes, including application processing, background checks, and employment management, in compliance with our confidentiality commitments.

This Privacy Policy explains how we handle your personal information across all aspects of our services and interactions. We are committed to transparency and the protection of your privacy.

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